Our Approach
We focus on delivering legal support that is accessible, transparent and genuinely supportive, so our clients can move forward with confidence.
At Courmacs Legal we approach every case with care, clarity and a focus on the individual. We know that dealing with legal issues can feel overwhelming, especially when the system feels stacked against you. That’s why we prioritise plain language, timely communication and practical solutions that ease the burden on our clients. Whether someone is facing unsafe housing conditions or the fallout from financial mis selling, our job is to protect their rights and handle the process with professionalism and respect.
Our Story
Every milestone in our journey reflects our commitment to fairness, clarity and client care as we continue to grow and evolve as a firm.
Courmacs is founded
Courmacs Legal is founded with one goal:
to make legal support more accessible, more transparent and more client-focused.
Supporting Social Tenants
We begin supporting social housing tenants with housing disrepair claims, helping them take action against poor living conditions.
1 Million Clients
We reach one million clients, marking a major milestone in our mission to make legal support more accessible across the UK.
3k Reviews on Trustpilot
We reach 3,000 client reviews on Trustpilot, reflecting the trust and satisfaction of the people we support every day.
Our Values
Empowerment
We give our clients the tools, information & confidence to make informed decisions.
Quality
We take pride in doing things properly, with care, accuracy & professionalism.
Innovation
Growth
Trust
Enjoyment
What We Stand For
At Courmacs, our values shape the way we work, with each other, with our clients and with the communities we support. These six principles guide our decisions, define our culture and reflect the kind of firm we aim to be every day.
- We speak up when something’s not right, even when it’s not easy
- We keep things simple and honest, without unnecessary jargon
- We look for better ways to do things, and we’re not afraid to change
- We treat clients and colleagues with respect, clarity and care
- We celebrate progress, learning and shared success
- We take pride in the quality of our work and the trust we build
Our Leadership Team
We’re proud of the people who make Courmacs what it is, a collaborative, values-led firm where every department plays a part in delivering trusted legal support.
Our leadership team is made up of experienced professionals who set the tone for how we work and what we stand for.
Darren Smith
Michelle West
Tilal Masood
David Singleton
